FREE DELIVERY (Mondial Relay) in mainland France, Belgium, Luxembourg, Spain and Portugal for orders over €100
30 DAYS to return your items
-10% off your first order by subscribing to our newsletter
FREE DELIVERY (Mondial Relay) in mainland France, Belgium, Luxembourg, Spain and Portugal for orders over €100
30 DAYS to return your items
-10% off your first order by subscribing to our newsletter
FREE SHIPPING order +100€ (FR/BE/LU/ES/PT)
30 DAYS to return your items
-10% off your first order by subscribing to our newsletter
You have questions about ordering and paying on our site. We've answered all the most frequently asked questions, so if you have any that haven't been answered, please contact us!
Placing an order on our site is quick and easy.
1. Shop by selecting the items and sizes you want, then add them to your basket.
2. Once you've made your selection, go to your basket to check the summary. Here you can modify quantities or remove items if necessary.
3. Proceed to the next step to fill in your contact details, choose your shipping method (relay point or home delivery) and finalize your order by proceeding to payment.
4. Once your order has been confirmed, you'll receive a confirmation email detailing your order. When your package is picked up by the carrier, a second email will be sent to you with a tracking link.
Once validated, your order cannot be modified directly on the site. If you have made a mistake, please contact our customer service department as soon as possible. If your order has not yet been dispatched, we can cancel it and refund you so that you can place another order with the right items.
However, if the order has already been shipped, it will no longer be possible to cancel it. In this case, here are your options:
To find out more about our returns policy, please visit our returns page at .
If you don't receive the confirmation email, here's what you can do:
If you have placed an order in guest mode, you may not have access to a customer account or order history. We recommend that you create an account before ordering so that you can easily retrieve all your information, including invoices.
If you still have any doubts, don't hesitate to contact our customer service department.
We use the secure Monetico module, provided by our bank CIC, to process payments. Here are the available options:
Monetico integrates the 3D Secure system, which requires validation by a code received on your phone to secure the transaction. What's more, you can register your credit card securely to simplify future payments.
Here's a tip: if you want to support us even more, you should pay by credit card, as it costs us less than PayPal. This helps our small team to reinvest in our business!
Yes, absolutely. The Monetico module is completely secure thanks to double protection:
We take the security of your transactions very seriously, so you can order with complete peace of mind.
The invoice is sent automatically by email when your order is shipped. If you have entered an incorrect email address, you may not receive your invoice. Please make sure you have entered a valid address before placing your order.
If you have a customer account, you can also find all your invoices in your order history. If you have placed an order in guest mode, it will not be possible to access them directly. We therefore advise you to create an account before ordering if you wish to have easy access to your documents.
Orders are generally prepared within 24 to 48 working hours.
A working day is a day on which our team is at work, i.e. Monday to Friday, excluding public holidays. We do not process orders over the weekend or on public holidays.
In exceptional cases, such as when our team travels for events or competitions, the processing time may be slightly extended. We make sure to notify you of any such delays directly in the shopping basket, before you finalize your order, so that you are informed in advance.
We offer a 10% discount on the first order placed on our site, with the code RESILIENCE.
We also offer an Outlet section, where you'll find discounted items. These products are often the last items from the end of the collection. Once these items are sold out, they will not be put back in stock. This is a great opportunity to take advantage of special prices on specific sizes and models.
At Resilience Skill, we believe in fair pricing all year round. We don't participate in massive commercial operations like Black Friday, because we believe that our handcrafted products, made with care, deserve a balanced price that reflects their quality. By buying our products, you're also supporting an ethical approach that respects the environment.
Yes, we accept payment at our booths during competitions and events:
new collection aw24
Street Art
Please note that due to delivery delays, some items will not be available until next week. We invite you to activate an alert to receive an email notification as soon as they become available. We apologize for the inconvenience and thank you for your understanding.